From Mumbai to Galway — a path built on fundamentals.

• Assisted customers in selecting white goods, including refrigerators, washing machines and dishwashers, through tailored product recommendations and demonstrations.
• Delivered excellent customer service, explained product features, supported sales targets and promoted additional services.

Run night-shift cash operations end-to-end and take over as night supervisor when the manager is away.

• Owned cash operations on night shifts - reconciliations, payouts, and cashbox control - with consistent accuracy and accountability.
• Covered the night supervisor role in the manager s absence, coordinating floor operations and team performance.
• Resolved machine and customer issues quickly, cutting downtime and protecting service quality.
• Led shift operations, delegated tasks, and enforced safety, hygiene, and operational standards.

Delivered structured tutorials to undergraduate cohorts of 100+ students, turning complex concepts into clear, repeatable lessons.

• Delivered structured tutorials on macroeconomic concepts and models to undergraduate cohorts of 100+ students.
• Prepared materials aligned with the module outline, reinforcing lecture content and key learning outcomes.
• Coordinated delivery across multiple weeks and repeated sessions, keeping quality consistent.
• Worked with the course lecturer to keep teaching objectives, delivery, and academic standards aligned.

• Coordinated and motivated a team of 5 on-site, delegating tasks, monitoring progress, and ensuring projects were completed on schedule, demonstrating leadership and team collaboration
• Diagnosed and resolved technical issues under pressure, applying a strong problem-solving approach to restore services quickly, transferable to customer query resolution
• Maintained clear communication with clients regarding requirements, timelines, and ongoing work, building trust and understanding customer needs through verbal and written updates
• Led by example through hands-on installation, maintenance, and repair work across residential and commercial settings